
Patient Education
How to Choose the Right Aesthetic Practitioner
How to verify a DHA licence, what credentials actually mean, the questions worth asking at consultation, and the warning signs that should end the conversation.
Medically reviewed by Dr. Maliha Dar, DHA-licensed General Practitioner (licence 29664582-005) · 15 September 2026
In short
Verify the practitioner holds a current DHA licence using the Sheryan public portal, confirm who will personally perform your treatment, and check they can explain complications and how they would manage them. A consultation that includes being told when not to treat is a good sign, not a lost sale.
Key facts
| Verify licence at | Sheryan (DHA public licence portal) |
|---|---|
| Check | The individual practitioner and the facility are both licensed |
| Ask | Who performs the treatment — not who consults |
| Ask | Is hyaluronidase on site, for any filler treatment |
| Expect | Written consent covering risks, before payment |
| Warning sign | Same-day pressure, deep discounts, no risk discussion |
| Warning sign | Guaranteed results, or refusal to discuss complications |
Aesthetic treatments are medical procedures. Botulinum toxin is a prescription medicine. Fillers are implanted devices that can cause tissue loss if injected into a vessel. Dubai's market is large, competitive and heavily advertised, and standards vary far more than the marketing suggests.
This guide is about how to assess a practitioner before you let them treat you — what to verify, what to ask, and what should make you leave.
Step One: Verify the Licence Yourself
In Dubai, healthcare professionals and facilities are licensed by the Dubai Health Authority. The DHA operates a public portal, Sheryan, where you can look up a practitioner and confirm their licence is current and what they are licensed to do.
Take note of the licensed title as well. Titles such as General Practitioner, Specialist and Consultant are distinct licence categories with different requirements, and a practitioner may only advertise under the title they actually hold. If a clinic's marketing uses a grander title than the licence supports, that tells you something about how carefully they treat claims generally.
Understanding Credentials
Aesthetic qualifications are genuinely confusing, partly because the terminology is used loosely in advertising. A rough hierarchy of what different things mean:
- Primary medical qualification — the degree that makes someone a doctor. Necessary, but says nothing about aesthetic training.
- Regulator licence — the DHA licence permitting practice in Dubai, in a defined scope. This is the one that is legally meaningful and publicly checkable.
- Postgraduate degree — an MSc or similar in a relevant field such as clinical dermatology. Substantial, structured, assessed study over one to three years.
- Diploma or certificate courses — structured training in aesthetic medicine, typically days to weeks, often with practical cases and CME credits. Genuinely useful, but not equivalent to a degree or a specialty qualification.
- Product or brand training — a day with a manufacturer's trainer. Common, and often presented in marketing as though it were a qualification.
- Board certification — a formal specialty credential awarded by a recognised certifying board, verifiable in a registry. Frequently claimed loosely; worth asking which board, and whether it can be verified.
None of this means a doctor without a specialty qualification cannot treat you well. It means you should be able to find out precisely what someone holds, and the claims should match reality. Vagueness is the signal — a practitioner confident in their training will name the institution, the year and the credential.
Who Is Actually Holding the Needle
This is the single most useful question in the whole process, and it is asked far too rarely.
In a number of clinics, the person who consults you is not the person who treats you. You meet a doctor, you are reassured, and on the day the injection is performed by someone else — sometimes a nurse or therapist, sometimes someone whose licence and scope you never verified.
Ask directly: who will perform my treatment, what is their name, and what is their licence number? Then check it. If the answer is evasive, or the name changes on the day, that is your answer.
Questions Worth Asking at Consultation
A good consultation is a two-way assessment. You are deciding about them as much as they are assessing you.
- What exactly are you recommending, and why that rather than the alternatives?
- Which product will you use? May I see the packaging before it is opened?
- What is a realistic result, and what will it not fix?
- What are the risks and side effects, and how likely are they?
- What is your protocol if there is a complication? For filler: is hyaluronidase available on site?
- How many of these have you performed, and can I see unretouched before-and-after photographs of your own patients?
- What is the follow-up arrangement, and is a review appointment included?
- What is the total cost, including any review or correction?
The answers matter, but so does the manner. A practitioner who welcomes the questions is showing you how they will behave when something is not straightforward.
Warning Signs
Some of these are judgement calls. Several together should end the conversation.
- Pressure to treat on the same day as your first consultation, before you have had time to consider it
- Discounts that expire today, or package deals requiring payment upfront for treatments you have not yet responded to
- No discussion of risks, or visible irritation when you raise them
- Guaranteed results — no honest practitioner guarantees a biological outcome
- Refusal to name the product, or product drawn up out of sight
- No written consent, or consent presented after payment as a formality
- Treatment offered outside a licensed facility — at home, in a hotel, or at a private event
- Before-and-after photographs with inconsistent lighting, angle or make-up, or obviously retouched
- Recommending treatment for everything you mention, rather than prioritising
- Being unable to explain what they would do if a complication occurred
What a Good Consultation Looks Like
It starts with your medical history — medications, allergies, previous treatments, relevant conditions, and whether you are pregnant or breastfeeding. A practitioner who begins by asking what you want without establishing whether it is safe has skipped the medical part.
It includes an actual assessment of your face, not just the area you mentioned, and an explanation of what is causing the concern. It sets out options, including doing nothing, and gives realistic expectations for each.
It covers risks specifically enough to be useful, and it leaves you time to decide. It should also, when appropriate, include being told that a treatment is not right for you. That is the clearest indicator you are dealing with someone whose judgement you can trust — it is a lost sale, offered honestly.
Frequently asked questions
- How do I check if a doctor is licensed in Dubai?
- Use the DHA's public Sheryan portal to look up the practitioner and confirm their licence is current. Check the facility licence as well as the individual's. Any reputable clinic will provide its licence number on request.
- What qualifications should an aesthetic practitioner have?
- At minimum, a current DHA licence covering the treatments they are performing, plus documented, structured training in aesthetic medicine. Ask them to name the institution, credential and year rather than accepting general claims of being 'certified' or 'expert'.
- Is it safe to have injectables at home or in a hotel?
- No. Injectable treatments should only be performed in a licensed healthcare facility with appropriate emergency equipment and medication available. Treatment at home events or in hotel rooms is a significant safety risk.
- What should I ask before having filler?
- Ask which product will be used and to see the packaging, who will perform the injection and their licence number, whether hyaluronidase is kept on site, what the complication protocol is, and what review is included.
- Should I be worried if a clinic is much cheaper than others?
- Price alone does not indicate quality in either direction, but very deep discounting raises reasonable questions about product sourcing, who is performing treatment, and how much time is allocated. Ask the same verification questions regardless of price.
- Is it a bad sign if a doctor refuses to treat me?
- The opposite. Being told a treatment is not suitable for you, or that you should wait, is a strong indicator of sound judgement. A practitioner who agrees to everything is not assessing you.
References
- [1]Dubai Health Authority. Sheryan — Health Professional and Facility Licensing Portal.
- [2]General Medical Council (UK). Guidance for Doctors Who Offer Cosmetic Interventions.
- [3]NHS. Choosing Someone to Carry Out Your Cosmetic Procedure.
This article was last updated on 15 September 2026. Clinical content is reviewed at least every 12 months, and sooner if guidance changes.
Medical Disclaimer
This article is for educational purposes only and does not replace a personalised medical consultation. Treatment suitability varies by individual. Please book a consultation with Dr. Maliha Dar before proceeding with any aesthetic procedure.
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